Merchandising Operations Advisor
4 weeks ago
The Retail Operations Specialist collaborates closely with the Operations Supervisor to ensure optimal stockroom organization and effective merchandise management.
KEY RESPONSIBILITIES
Client Engagement
- Deliver exceptional, professional, and knowledgeable service to customers during operational hours.
- Support the training of fellow cashiers and consultants on Point-Of-Sale (POS) systems.
- Assist in upholding cleanliness and organization standards within the cashier area.
- Maintain awareness of and contribute to SEPHORA's merchandising principles.
- Engage in initiatives aimed at minimizing inventory loss.
- Execute timely receipt and processing of shipments.
- Organize and uphold stockroom standards as per company guidelines.
- Handle transfers, damages, and testers in accordance with company protocols.
- Check in all visual merchandising elements and report any missing or damaged items to the Operations Supervisor.
- Ensure that safety and cleanliness standards are consistently met.
- Communicate any inventory-related issues to Supervisors or Store Management.
- Adhere to sampling policies and procedures.
- Participate in inventory management activities.
- Selected consultants will receive cross-training in cashier responsibilities.
- 1-2 years of experience in retail or client service, preferably in a stockroom role.
- Strong computer, arithmetic, and organizational abilities.
- Capacity to manage multiple tasks while being attentive to client and business needs.
- Proficient time management, problem-solving, and communication skills.
- High School diploma or equivalent.
- Availability for flexible scheduling, including evenings, weekends, and holidays.
- Ability to work in an environment with fragrance.
- Capability to lift and carry items weighing up to 50 pounds.
- Willingness to bend and stretch to restock shelves.
As a subsidiary of LVMH Moet Hennessy Louis Vuitton, the premier luxury goods conglomerate, Sephora is recognized as a leader in the beauty industry, offering an unmatched selection of prestige products, unbiased expert service, and an innovative shopping experience. Sephora operates around 1,900 stores across 29 countries, with a growing presence in North America, and has established itself as a key player in the beauty retail sector.
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