Parts Manager

2 weeks ago

SainteAgathedesMonts, Quebec, Canada Le Groupe JLD-Laguë Full time
About Le Groupe JLD-Laguë

Le Groupe JLD-Laguë is a leading provider of sales and service solutions for new and used equipment. With over 60 years of experience and 18 locations across Quebec and Ontario, we have established ourselves as a trusted partner in the industry.

Job Summary

We are seeking a highly motivated and experienced Parts Manager to join our team. As a key member of our sales and service team, you will be responsible for managing the daily operations of our parts department, supervising a team of employees, and ensuring exceptional customer service.

Key Responsibilities
  • Manage Daily Operations: Oversee the daily activities of the parts department, ensuring compliance with our annual business plan and maximizing profitability goals.
  • Supervise Team Members: Train, assess, and hire high-quality personnel to ensure the success of our parts department.
  • Develop Customer Relationships: Maintain and develop a high level of external and internal customer service, ensuring client satisfaction and loyalty.
  • Inventory Management: Ensure a healthy management of our parts inventory, minimizing waste and maximizing efficiency.
  • Sales and Marketing: Develop and implement an annual action plan to increase sales volume for parts and related items.
  • Client Visits: Regularly visit clients to maintain good business relationships and stay up-to-date with their needs and issues.
  • Health and Safety: Ensure compliance with all health and safety standards and policies in the workplace.
Requirements
  • Education: College or university degree or diploma in a field related to mechanics or parts management.
  • Experience: Three years' experience in a supervisory and personnel management position in retail trade, or three to five years' experience as a parts clerk.
  • Skills: Excellent communication, coaching, planning, and leadership skills, with a passion for customer service and a strong aptitude for discipline and professional integrity.
What We Offer
  • Monthly and Annual Bonus Plan: Based on department results.
  • Group Insurance: After 3 months of seniority.
  • RRSP with Employer Participation: After 3 months of seniority.
  • Cellphone and Laptop: Provided by the employer.
  • Workwear: Provided by the employer.
  • Corporate Discounts: For employees and their families.
  • Ongoing Training: Offered by our in-house trainer and John Deere.
Join Our Team

Le Groupe JLD-Laguë is a dynamic and growing organization that offers opportunities for career growth and development. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.

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