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Business Development Manager

2 months ago


Kingston, Ontario, Canada Daniels Health Full time
Drive Business Growth as an Account Manager

We're seeking a seasoned Account Manager to spearhead our Ottawa-based customer portfolio. This role offers significant growth opportunities, with a focus on client retention, account development, and driving maximum value within our acute care customers.

Key Responsibilities:
  • Develop and execute customer account strategies aligned with key business metrics, including client retention, revenue growth, cost savings, and profitability.
  • Become a trusted advisor within your portfolio of customers by deeply understanding their business needs and aligning them with our solutions.
  • Project manage and problem solve to drive outcomes inter-departmentally for the customer.
  • Provide ongoing in-service education with clinical staff on our products and services related to safety, sustainability, efficiency, compliance, and education.
  • Assist with waste policy capture, design, review, annual assessment, and policy adjustment aligned with strategic goals.
Requirements:
  • Support the development and execution of customer account strategies.
  • Develop a blueprint for key accounts, including contract terms and expiration, services and products provided, buying group, etc.
  • Be able to provide product expertise across our full service offering.

About Daniels Health

We're a company that's passionate about changing the world. Our story began with a simple concept that microbiology teamed with innovation and clinical contribution could eliminate an issue profoundly impacting the healthcare industry. We've never stopped believing that, and we're committed to driving maximum value within our customers' businesses.