External Relations Officer

4 weeks ago

Toronto, Ontario, Canada University of Toronto Full time

About the Role:

The University of Toronto Scarborough is seeking a highly motivated and experienced External Relations Officer to join our Co-op and Work-Integrated Learning (WIL) team. As a key member of our team, you will play a vital role in developing and maintaining strong relationships with co-op employers, identifying new business opportunities, and driving the growth of our co-op program.

Key Responsibilities:

  • Build and maintain relationships with co-op employers to identify new business opportunities and drive the growth of our co-op program.
  • Conduct market research to understand industry trends and identify target markets for co-op job development.
  • Develop and implement business development strategies to attract new co-op employers and expand existing relationships.
  • Collaborate with the Assistant Director, Partnerships and External Relations to set annual plans and performance targets for new employer development and account retention.
  • Provide excellent customer service to co-op employers, ensuring their experience with our program is exceptional.

Requirements:

  • Bachelor's degree or acceptable combination of equivalent experience.
  • Minimum five years' experience in a Business to Business (B2B) sales environment in any industry.
  • Track record of success in a target-driven environment generating new business and building client relationships in existing and new market sectors.
  • Demonstrated experience and strong understanding of business development and sales funnel approaches and tracking activities to desired outcomes.
  • Proven experience in strategic account management, including developing and maintaining long-term relationships with key clients, identifying growth opportunities, and driving business outcomes.
  • Motivated through individual planning and target achievement, while thriving in a collaborative team-based environment.
  • Strong customer service orientation and ability to effectively balance the needs of multiple stakeholders.
  • Excellent presentation skills and the ability to speak to and lead targeted group presentations.
  • Good judgment, tact, and discretion, and able to resolve issues, problems, and competing goals.
  • Strong ability to input, interpret, and analyze data with moderate to proficient expertise in Excel.
  • Good written and verbal communication skills, with strong influencing and consensus-building skills.

Assets (Nonessential):

  • Experience in marketing, developing marketing strategies, and inbound lead generation.
  • Knowledge of the career services industry and experience within a Co-operative Education or Work-Integrated Learning (WIL) environment.

What We Offer:

The University of Toronto Scarborough offers a dynamic and inclusive work environment, with opportunities for professional growth and development. We are committed to equity, diversity, and inclusion, and welcome applications from candidates who reflect the diversity of our community.

How to Apply:

To apply, please submit your application through our online portal. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

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