Healthcare Patient Coordinator

3 weeks ago

Vancouver, British Columbia, Canada Dentalcorp Full time

About Us:

At Dentalcorp, we have proudly served the community for over three decades, providing exceptional dental care.

Our dedicated team is committed to ongoing education in various dental specialties, including cosmetic dentistry, endodontics, orthodontics, restorative dentistry, and implants. We utilize state-of-the-art technology such as CEREC, Invisalign, and Zoom to enhance patient care.

We are seeking a highly organized Patient Care Coordinator to join our team in a full-time, permanent role. If you possess excellent administrative skills, we would be delighted to hear from you.


Work Schedule:
This position operates Monday to Friday, from 8:00 AM to 5:00 PM.


Benefits of Joining Our Team:

• Competitive salary

• Comprehensive rewards package, including discounts on various services and activities, an exclusive corporate gym membership program, reduced rates on home and auto insurance, and unlimited access to a wide range of discounted entertainment, hotels, products, and services

• Employee and Family Assistance Program (EFAP) offering confidential, short-term counseling and advisory services

• Opportunities for career development to advance as a dental professional, including access to leading continuing education

• Participation in social and continuing education events to network with dental professionals in the community

• Work-life balance and flexibility

• Access to modern technology to provide optimal care to patients

The hourly wage ranges from $23 to $35, based on experience. Compensation will be discussed during the interview process.

Key Responsibilities:

• Create a welcoming and positive experience for patients from arrival to departure

• Optimize the appointment schedule to minimize gaps

• Handle all patient communications with professionalism: appointments, confirmations, and changes

• Address potential cancellations and encourage patients to maintain their appointments

• Process billing as patients complete their treatments, manage payments, and submit insurance claims

• Maintain the recall system and ensure accurate patient database management

• Process referral letters and other correspondence from providers

• Organize and maintain patient records and charts

• Exhibit active listening and empathy towards patients using effective communication skills

About You:

• Minimum of 1 year of administrative experience

• Clinical background is a plus

• Familiarity with dental software is preferred

Candidates must be legally eligible to work in Canada. We appreciate all applicants, but only those selected for an interview will be contacted. Applicants with disabilities who require reasonable accommodations during the application or hiring process can reach out to our Talent Team for assistance.

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