Technical Support Specialist

4 weeks ago

Calgary, Alberta, Canada E-NET SOLUTIONS INC. Full time
Job Title: Technical Support Specialist

We are seeking a highly skilled Technical Support Specialist to join our team at E-NET SOLUTIONS INC. The successful candidate will be responsible for providing technical support and assistance to our clients and internal teams.

Key Responsibilities:
  • Respond to technical queries and issues from clients and internal teams
  • Provide technical guidance and support to resolve issues
  • Collaborate with cross-functional teams to identify and implement solutions
  • Develop and maintain technical documentation and knowledge base
  • Participate in the design and implementation of technical solutions
Requirements:
  • 1-2 years of experience in a technical support role
  • Strong knowledge of computer systems, networks, and software
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • High school diploma or equivalent required
Preferred Qualifications:
  • Experience with JavaOS, networking software, and security
  • Knowledge of programming languages, such as C# and C++
  • Experience with database software and data analysis
  • Ability to work in a team environment
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • A vehicle supplied by the employer

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