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Restaurant Operations Manager

2 months ago

Sudbury, Ontario, Canada Boston Pizza Full time
About the Role

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Boston Pizza. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our high standards of quality and customer service are consistently met.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and manage a team of staff, providing guidance and support to ensure they have the skills and knowledge to perform their duties effectively.
    • Develop and implement strategies to improve staff performance and productivity.
  • Operational Management
    • Oversee the planning, organization, and execution of daily restaurant operations, including menu planning, inventory management, and supply chain logistics.
    • Ensure that all health and safety regulations are adhered to, and that the restaurant is maintained in a clean and safe environment.
  • Customer Service
    • Provide exceptional customer service, ensuring that all customers receive a positive and memorable dining experience.
    • Address customer complaints and concerns in a professional and timely manner.
  • Financial Management
    • Manage the restaurant's budget, ensuring that financial targets are met and exceeded.
    • Monitor and control costs, including labor, inventory, and supplies.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Experience
    • 1 year to less than 2 years of experience in a restaurant management role.
  • Skills
    • Excellent leadership and communication skills.
    • Ability to work in a fast-paced environment and make decisions quickly.
    • Strong analytical and problem-solving skills.
    • Ability to work effectively in a team environment.
Work Environment

The successful candidate will be required to work in a fast-paced restaurant environment, with a focus on providing exceptional customer service and ensuring that all health and safety regulations are adhered to.

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.