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Customer Service Representative

2 months ago


Sherwood Park, Alberta, Canada Savers Full time
{"h1": "Customer Service Associate Role at Savers", "p": "At Savers, we're passionate about creating a unique and inclusive work environment where our team members can thrive. As a Customer Service Associate, you'll play a vital role in delivering an exceptional experience for our customers, donors, and fellow team members.

Our mission is to champion reuse and inspire a future where second-hand is second nature. We're committed to reducing waste and making a positive impact on our communities.

As a Customer Service Associate, you'll have the opportunity to work in a fast-paced and dynamic environment, where no two days are the same. You'll be part of a team that's dedicated to providing excellent customer service, supporting our donors, and promoting a culture of inclusivity and respect.

We offer a comprehensive training program, competitive benefits, and opportunities for career growth and development. If you're passionate about delivering exceptional customer service and making a difference in your community, we'd love to hear from you

**Key Responsibilities:**

* Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner
* Support our donors by providing a welcoming and inclusive environment, and ensuring that their donations are processed efficiently and effectively
* Work collaboratively with fellow team members to achieve sales and customer service goals
* Participate in ongoing training and development to enhance your skills and knowledge

**What We Offer:**

* Comprehensive onboarding and training program
* Competitive benefits package, including extended health care plans, company-paid life and AD&D insurance, and a Group Registered Retirement Savings Plan (RRSP)
* Opportunities for career growth and development
* A dynamic and inclusive work environment

If you're passionate about delivering exceptional customer service and making a difference in your community, we'd love to hear from you"}