Customer Service Representative
2 weeks ago
We are seeking a highly skilled Customer Service Representative to join our team at Total Construction Solutions Inc. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, addressing their concerns, and ensuring their satisfaction with our services.
Key Responsibilities:- Address customer complaints and concerns in a professional and courteous manner
- Provide accurate and timely information to customers regarding our services and policies
- Arrange for billing and refunds as necessary
- Maintain accurate records and statistics of customer interactions
- Perform general office duties as required
Requirements:
- Secondary (high) school graduation certificate
- Experience in customer service or a related field is an asset
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
What We Offer:
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
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