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Customer Service Representative
2 months ago
We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Centre Reparatech. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, responding to inquiries, and resolving issues in a timely and professional manner.
Key Responsibilities- Answering Inquiries: Respond to customer inquiries via phone, email, or in-person, providing accurate and timely information to resolve issues.
- Service Coordination: Coordinate with internal teams to resolve customer issues, ensuring seamless service delivery.
- Documentation: Maintain accurate records of customer interactions, including complaints and feedback.
- Communication: Develop and maintain effective communication with customers, colleagues, and management to ensure seamless service delivery.
- Education: No degree, certificate, or diploma required.
- Experience: 1 year to less than 2 years of customer service experience.
- Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and proficiency in MS Outlook and Windows.
This is a permanent, part-time position, working 15 to 30 hours per week. The ideal candidate will be bilingual and able to work in a team environment.
What We Offer- Bonus: Eligible for bonus based on performance.
- Gratuities: Eligible for gratuities based on performance.
