Customer Service Representative
2 weeks ago
Job Title: Customer Service Representative - Emergency Support
Global Excel Management Inc is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative - Emergency Support, you will provide assistance to individuals from diverse backgrounds in emergency situations.
Key Responsibilities:
- Assist clients in emergency situations, providing clear and concise information about available support services
- Coordinate with medical facilities and healthcare providers to ensure timely and effective support
- Communicate with clients in a professional and empathetic manner, resolving issues efficiently
- Maintain accurate records of interactions and transactions
Requirements:
- High School diploma or equivalent, combined with relevant experience in customer service
- Bilingual French and English proficiency, with excellent written and verbal communication skills
- Availability to work flexible hours, including days, evenings, and weekends
- One to two years of experience in a customer service-related position
What We Offer:
- A comprehensive benefits package, including health, dental, and life insurance
- A flexible and supportive work environment, with opportunities for growth and development
- A company wellness program, featuring an on-site gym and fitness classes
- Many opportunities for advancement and financial assistance for education
About Global Excel Management Inc:
We are a leading provider of emergency support services, dedicated to making a positive impact in the lives of our clients. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.
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