Branch Manager

4 weeks ago

ThompsonNicola Regional District, Canada Assiniboine Credit Union Full time
Job Title: Branch Manager

Assiniboine Credit Union is seeking a highly skilled and experienced Branch Manager to lead our team and drive business growth. As a Branch Manager, you will be responsible for building a strong advice culture, focused on relationship banking, and translating the credit union's annual business goals and objectives into effective strategies and performance targets for the branch and employees.

Key Responsibilities:
  • Develop and lead a network of enthusiastic and accountable employees who support advice and service delivery excellence through effective, consistent, and constructive coaching and communication to all employees.
  • Responsible for creating a respectful environment that stimulates, guides, and encourages employees to realize their maximum potential and encourages professional development.
  • Resolve complex problems and member complaints to ensure the needs of members, employees, and the credit union are met.
  • Understands, respects, and supports ACU's commitment to values-based banking.
  • Provide regular communication about ACU's vision, values, and strategic objectives to employees in a way that builds understanding and commitment.
  • Leads branch annual operating budget activities.
  • Responsible and accountable for ensuring internal controls are adhered to, reporting is timely and accurate, and internal audit processes are followed while maintaining a balance between effective risk management and efficient, quality service.
  • Accountable for maintaining current and relevant knowledge of industry trends, competitor products, and strategies.
Qualifications:
  • This position requires the completion of a post-secondary program in a related field, accompanied by 6 to 10 years of job-related experience, (or an equivalent combination of both education and experience).
  • Over three years' experience in successfully leading a team within a financial institution is required.
  • Continuing education and/or CFP/PFP designation would be considered an asset.

Please note that the successful candidate will be required to work from Tuesday to Saturday every week to support branch operations.

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