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Branch Manager

2 months ago

ThompsonNicola Regional District, Canada Assiniboine Credit Union Full time
Key Accountabilities
  • Develop and implement a culture of advice and relationship banking within the branch.
  • Translate the credit union's strategic objectives into effective branch and employee performance targets.
  • Train, coach, and empower employees to achieve their maximum potential and deliver exceptional service.
  • Lead a high-performing team of enthusiastic and accountable employees who drive advice and service delivery excellence.
  • Foster a respectful and inclusive work environment that encourages professional development and growth.
  • Resolve complex member complaints and issues in a timely and effective manner.
  • Understand and support the credit union's values-based banking approach.
  • Communicate the credit union's vision, values, and strategic objectives to employees and stakeholders.
  • Lead the development and management of the branch's annual operating budget.
  • Ensure the implementation of effective internal controls, risk management, and audit processes.
  • Stay up-to-date with industry trends, competitor products, and strategies to drive business growth.
Qualifications

This role requires a post-secondary education in a related field, accompanied by 6-10 years of job-related experience, or an equivalent combination of both education and experience. A minimum of three years of leadership experience within a financial institution is required. Continuing education and/or professional designations, such as CFP or PFP, are considered assets.

This position demands proven experience in the following areas:

  • Relationship banking
  • Leadership and management
  • Credit skills
  • Risk management
  • Financial planning
  • Credit union products, services, philosophies, and principles
  • Credit union legislation, regulations, policies, and procedures

Please note that the successful candidate will be required to work from Tuesday to Saturday to support branch operations.