Automotive Service Representative

7 days ago


Brandon, Manitoba, Canada eBrandon Full time

We are seeking a highly skilled and personable Service Advisor to join our team at eBrandon.

The Service Advisor's key responsibilities include:

  1. Greeting customers as they arrive at our service drive-thru and providing a welcoming experience.
  2. Listening attentively to customers' requests and scheduling appointments in a timely manner.
  3. Estimating costs and verifying insurance coverage to ensure seamless service delivery.
  4. Conducting thorough inspections to identify vehicle issues and determining the best course of action.
  5. Collaborating with technicians to effectively communicate customers' concerns and provide accurate repair descriptions.
  6. Providing customers with valuable information and advice on warranty protections and potential cost savings.
  7. Proactively communicating with customers regarding service changes or car pick-up times to maintain a high level of customer satisfaction.
  8. Maintaining strong, positive relationships with customers to drive repeat business and ensure long-term loyalty.

To excel as a Service Advisor, you should possess excellent customer service, organizational, interpersonal, and communication skills. A strong understanding of automotive technology and the automotive industry is also essential.

Compensation includes a competitive hourly wage of $22, plus bonuses for outstanding performance.



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