Customer Service Representative

2 months ago


Brandon, Manitoba, Canada Westoba Credit Union Full time

About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Member Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our members, ensuring their needs are met, and exceeding their expectations.

Key Responsibilities:

  • Provide personalized and engaging member experiences through effective communication and problem-solving skills.
  • Act as a trusted advisor to our members, referring them to relevant business partners and services.
  • Promote Westoba Credit Union's products and services through positive word-of-mouth and community involvement.
  • Collaborate with colleagues to achieve team goals and objectives.
  • Stay up-to-date with industry trends and developments to provide expert advice to members.

Requirements:

  • Grade 12 diploma or equivalent combination of education and experience.
  • Previous sales or service experience in the financial or retail industries.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • High-energy individual with a can-do attitude and a passion for delivering exceptional customer service.

About Westoba Credit Union:

We are a top employer in Manitoba, recognized for our commitment to employee well-being, professional growth, and fostering a positive workplace. Our inclusive culture values diversity and inclusivity, and we offer a range of benefits and perks to support our employees' work-life balance.

What We Offer:

  • Competitive compensation package.
  • Comprehensive benefits and pension package.
  • Annual $1000 learning and development allowance.
  • Opportunities for skill development and career advancement.
  • A collaborative and dynamic work environment.


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