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Restaurant Manager
2 months ago
We are a leading fast-food chain dedicated to serving high-quality chicken products to our customers. As a Restaurant Manager, you will play a crucial role in ensuring the smooth operation of our restaurants, providing exceptional customer service, and leading a team of staff to achieve our business objectives.
Key Responsibilities- Restaurant Operations
- Oversee the daily operations of the restaurant, ensuring that all tasks are completed efficiently and effectively.
- Monitor sales and revenue to determine labor costs and make adjustments as needed.
- Implement operational procedures to improve customer satisfaction and increase sales.
- Team Management
- Supervise and train staff to ensure they have the necessary skills and knowledge to perform their duties.
- Recruit and select new staff members to join our team.
- Set staff work schedules and ensure that all staff are aware of their responsibilities.
- Customer Service
- Ensure that all customers receive exceptional service and that their needs are met.
- Address customer complaints and concerns in a professional and timely manner.
- Inventory Management
- Organize and maintain inventory levels to ensure that we have the necessary stock to meet customer demand.
- Health and Safety
- Ensure that all health and safety regulations are followed and that the restaurant is a safe and healthy environment for staff and customers.
- Marketing and Sales
- Develop and implement marketing strategies to increase sales and customer engagement.
- Financial Management
- Manage the restaurant's finances, including budgeting, forecasting, and reporting.
- Human Resources
- Recruit, train, and develop staff to ensure that they have the necessary skills and knowledge to perform their duties.
- Community Involvement
- Participate in community programs and initiatives to support local charities and organizations.
- Education
- College or CEGEP diploma in a related field.
- Experience
- 2-3 years of experience in a restaurant management role.
- Skills
- Excellent leadership and communication skills.
- Ability to work in a fast-paced environment.
- Strong problem-solving and analytical skills.
- Ability to multitask and prioritize tasks.
- Competitive Salary
- A competitive salary and benefits package.
- Opportunities for Advancement
- Opportunities for career advancement and professional development.
- Support for Staff
- Support for staff to achieve their career goals and aspirations.
