Hotel Guest Services Representative

1 week ago

Slave Lake, Canada Slave Lake Accommodations LTD Full time
Job Summary

We are seeking a highly skilled and customer-focused Hotel Guest Services Attendant to join our team at Slave Lake Accommodations LTD. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is comfortable and enjoyable.

Key Responsibilities
  • Assist guests with their needs, providing information and support as required.
  • Address customer complaints or concerns in a professional and courteous manner.
  • Provide luggage handling services, including storage and delivery.
  • Escort guests to their rooms and provide information about hotel amenities and services.
  • Maintain a clean and organized luggage storage area.
  • Provide information to guests about local attractions and points of interest.
Requirements
  • Secondary (high) school graduation certificate.
  • 7 months to less than 1 year of experience in a similar role.
  • Permanent employment.
  • English language proficiency.
  • Ability to work 30 hours per week.

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