Hotel Guest Services Representative

2 days ago

Slave Lake, Canada Slave Lake Accommodations LTD Full time
Job Summary

We are seeking a highly skilled and customer-focused Hotel Guest Services Attendant to join our team at Slave Lake Accommodations LTD. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.

Key Responsibilities
  • Assist guests with their needs, providing information and resolving any issues that may arise during their stay.
  • Address customer complaints and concerns in a professional and courteous manner.
  • Provide luggage handling and storage services, ensuring the security and integrity of our guests' belongings.
  • Escort guests to their rooms and provide information about hotel amenities and services.
  • Handle guest messages and requests, ensuring timely and efficient communication.
Requirements
  • Secondary (high) school graduation certificate.
  • 7 months to less than 1 year of experience in a similar role.
  • Permanent employment with 30 hours per week.
  • Fluency in English.
What We Offer

As a Hotel Guest Services Attendant at Slave Lake Accommodations LTD, you will have the opportunity to work in a dynamic and fast-paced environment, providing exceptional service to our guests and contributing to the success of our team.

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