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Hotel Guest Services Representative

2 months ago

Slave Lake, Canada Slave Lake Accommodations LTD Full time
Job Summary

We are seeking a highly skilled and customer-focused Hotel Guest Services Attendant to join our team at Slave Lake Accommodations LTD. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is comfortable and enjoyable.

Key Responsibilities
  • Assist guests with their needs, including luggage handling and providing information about hotel amenities and services.
  • Address customer complaints and concerns in a professional and courteous manner.
  • Provide assistance to guests with special needs, such as wheelchair accessibility.
  • Ensure the luggage storage area is maintained in a clean and organized manner.
  • Provide guests with information about local attractions and points of interest.
Requirements
  • Secondary (high) school graduation certificate.
  • 7 months to less than 1 year of experience in a similar role.
  • Ability to work in a fast-paced environment and provide excellent customer service.
  • Fluency in English.
  • Availability to work 30 hours per week.