Senior Property Management Supervisor

1 month ago

Chilliwack, Canada Defence Construction Canada Full time

The Manager of Real Property Operations is responsible for delivering intricate real estate management services that facilitate the execution of the Client-Partners' property initiatives and programs. This role involves overseeing and administering complex facility management contracts to guarantee adherence to established policies and procedures. The incumbent engages in regular discussions and negotiations with contractors and Client-Partner representatives regarding work quality, contract document interpretations, scope alterations, progress claim reviews, and other pertinent matters. Additionally, the incumbent leads a team of professionals and manages human resources functions for the team while fostering the Client-Partner relationship. The role emphasizes the development of innovative solutions and ensures that the team remains committed to collaboration, quality, and timely deliverables.

KEY RESPONSIBILITIES
The following duties are representative but not exhaustive:
Primary Responsibilities

Execute complex real estate project tasks (e.g., property assessments, facility evaluations, lease and land acquisition guidance, technical reviews, strategic planning, and development planning)
Research, analyze, and formulate significant policies, standards, directives, and performance metrics
Coordinate, evaluate, and report on real estate performance metrics
Generate facility management or infrastructure operational requirement statements, prepare business cases, and conduct necessary investigations
Develop training programs for real property management, a Real Property Management Framework, organizational change management options analysis, and summaries of Master Real Property Development Plans
Provide contract administration and management services (e.g., ensuring contract documents align with maintenance service delivery requirements) and oversee service providers, including consultants and contractors, to ensure facility management services meet Client-Partner specifications and contractual obligations
Supervise maintenance programs to ensure building and system operations, including identifying maintenance and repair needs, evaluating contractor performance, reviewing computerized maintenance management system data and reports, determining damage responsibility, and preparing technical estimates and reports
Manage service level agreements
Promote and oversee business development opportunities Cultivate and maintain effective relationships within DCC, and with industry stakeholders and Client-Partners.
Ensure quality standards are upheld, in accordance with corporate and Client-Partner expectations
Manage risk effectively
Conduct human resources functions (e.g., coaching, supervising, mentoring, resource planning, and performance management)

Additional Responsibilities

Prepare monthly reports (e.g., internal and for Client-Partners)
Perform other duties as assigned

REQUIRED SKILLS
General and Specific Knowledge

Familiarity with best practices, methods, trends, and legislation in real estate, land use, facility management, and maintenance
Proficiency in maintenance planning and assessment
Knowledge of Building Information Modelling and Computer-Aided Design (BIM/CAD) is advantageous
Understanding of project and risk management principles

EDUCATION AND EXPERIENCE

• Minimum: College diploma in land use, engineering, architecture, facility/property management, business, or a related field with five years of relevant experience, or an equivalent combination of education and experience.
• Preferred: University degree in one of the aforementioned fields and/or additional training in project management.

REQUIRED ABILITIES

Proficient in applicable computer software and operating systems
Capable of applying project and risk management techniques
Demonstrated leadership and human resources management capabilities

DEVELOPMENT AND LEADERSHIP

Lead and manage direct reports
Provide functional direction and guidance to other employees and Client-Partners

WORKING CONDITIONS

Typical office environment with occasional travel
Some responsibilities may require work on construction sites; the incumbent may occasionally need to wear basic safety equipment.

BENEFITS

Working with DCC provides excellent opportunities for professional growth and advancement, along with one of the most competitive benefits packages in the job market. Your benefits package is valued at 25% to 30% of your salary and includes:

Public service pension 100% employer-paid annual sick leave, health and dental premiums, and life, accidental death, and short- and long-term disability insurance $400 Wellness Allowance (e.g., gym membership) $1,500 for mental health services in addition to regular $1,500 paramedical coverage $750 Health Care Spending Account (for certain medical expenses not covered under provincial plans or our standard insurance plan) Telus Virtual Health Care Maternity and parental leave top-up plan to 93% of regular gross earnings for a maximum of 17 weeks Hybrid workplace options including a $400 allowance every two years to support work-from-home arrangements Enhanced inConfidence employee and family assistance program Comprehensive vacation and other paid leave plans

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