Account Representative

1 week ago

Brampton, Ontario, Canada MEDAL HR Full time
Job Title: Account Representative - House Brands

Empack Spraytech Inc. is a leading aerosol manufacturer, liquid filler, and custom contract packager. We are seeking an experienced Account Representative to join our House Brands team.

Job Summary:

The successful candidate will be responsible for building and maintaining relationships with existing clients, acquiring new accounts, and promoting our House Brands of products. This is a challenging and rewarding role that requires a strong understanding of the sales process, excellent communication skills, and a passion for delivering exceptional customer service.

Key Responsibilities:
  • Act as a corporate and Brand ambassador, building up corporate and brand awareness to prospective clients representing Empack's House Brands of products.
  • Take over existing accounts and acquire new accounts/customers.
  • Build revenue and market share for the company by developing and implementing a sales plan to formulate targeted client call strategies to maximize opportunities in the territory or for the product lines.
  • Promote new, featured products, and general product knowledge to clients to increase sales and for customer retention.
  • Produce accurate sales forecasts and prepares monthly, quarterly, and yearly analysis of the territory.
  • Achieve consistent sales over time, even in periods of change in consumer interest.
  • Regularly contacts and occasionally visits accounts to maintain professional business relations.
  • Promptly submit orders and followthrough to ensure customer requests are honored.
  • Stay current with industry trends, monitor competition, and learn merchandising techniques to improve performance. Communicate findings to various internal functions and leaders.
  • Assist in developing and executing operational marketing plans that will support business objectives.
  • Develop strategies to develop longterm relationships with customers.
  • Exhibit flexibility to adapt the selling message to the customer profile and understand the customer's considerations
  • Uses CRM software to track account activity.
  • Maintains integrity, honesty, and ethically deals with new and existing clients. Works quickly to solve any issues.
  • Attend sales and product related meetings as required.
  • Participates with special projects and provides support as needed.
Requirements:
  • Undergraduate degree or diploma in business administration, sales, marketing, communications, public relations, industrial engineering, or a related discipline.
  • Experience with B2B Selling with two plus years of account management experience.
  • Experience in selling Fast Moving Consumer Goods.
  • Easily builds relationships, is personable, professional and an effective networker.
  • Excellent working knowledge of Microsoft Office; Word, Excel, PowerPoint.
  • Experience using CRM and ERP software
  • Well versed in the use of social media platforms that support lead generation, and business networking
  • Excellent written and verbal communication skills.
  • Strong problem solving and conflict resolution skills.
  • Strong customerfocus with good listening and clear message transmission capabilities.
  • Must have, or have access to, a reliable vehicle for customer visits.
  • Ability and willingness to accommodate some travel with the occasional overnight travel for trade shows.
  • Excellent organizational skills and attention to detail.
  • Selfmotivated and capable of multitasking.

Empack Spraytech Inc. is committed to creating and maintaining an inclusive workplace. Applicants should advise Human Resources if they require any type of accommodation during the recruitment process.

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