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Technical Support Associate

2 months ago

Kelowna, British Columbia, Canada SKYTRAC Systems Ltd Full time
About the Role

We are seeking a highly skilled Client Service Representative to join our team at SKYTRAC Systems Ltd. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.

Key Responsibilities
  • Education: A college or CEGEP diploma is required.
  • Experience: A minimum of 2 years of experience in a customer-facing role is necessary.
  • Workplace Information:
    • Work Environment: Our office is a hybrid environment, offering a mix of in-office and remote work.
  • Health Benefits:
    • Dental Plan: We offer a comprehensive dental plan to ensure your oral health is well taken care of.
    • Disability Benefits: Our disability benefits provide financial support in the event of a disability.
    • Health Care Plan: Our health care plan covers a wide range of medical services.
    • Paramedical Services Coverage: We offer coverage for paramedical services, including physiotherapy and chiropractic care.
    • Vision Care Benefits: Our vision care benefits include coverage for eye exams and glasses.
  • Work Terms:
    • Work Language: English is the primary language of communication in this role.
    • Hours: The standard workweek is 40 hours per week.