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Food Service Team Lead

2 months ago

Valleyview, Canada Travellers Restaurant Full time
About the Role

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Travellers Restaurant. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our food service operations.

Key Responsibilities
  • Operations Management: Establish and implement efficient methods to meet work schedules, ensuring that our food service operations run smoothly and efficiently.
  • Staff Supervision: Supervise and coordinate the activities of our food preparation and service staff, providing guidance and support as needed.
  • Training and Development: Train staff in job duties, sanitation and safety procedures, and quality control standards to ensure that our high standards are maintained.
  • Quality Control: Ensure that our food and service meet the highest quality control standards, addressing any issues promptly and effectively.
  • Customer Service: Address customer complaints or concerns in a professional and courteous manner, ensuring that our customers receive excellent service.
  • Administrative Tasks: Maintain accurate records of stock, repairs, sales, and wastage, providing valuable insights to inform our business decisions.
Work Environment

As a Food Service Supervisor at Travellers Restaurant, you will work in a fast-paced environment, requiring a combination of sitting, standing, and walking. You will be expected to stand for extended periods and perform tasks that require bending, crouching, and kneeling.

Personal Qualities
  • Client Focus: Demonstrate a strong client focus, providing excellent service and ensuring that our customers receive a positive experience.
  • Interpersonal Skills: Possess efficient interpersonal skills, able to communicate effectively with staff, customers, and other stakeholders.
  • Flexibility: Be flexible and adaptable, able to respond to changing circumstances and priorities.
  • Team Player: Demonstrate a strong team player ethos, working collaboratively with colleagues to achieve our goals.
Support for Newcomers and Refugees

We are committed to supporting the social and labour market integration of newcomers and refugees. As a Food Service Supervisor, you will play a key role in facilitating access to community resources, language training, and skills training, creating a welcoming work environment for all employees.

Support for Indigenous People

We are dedicated to creating a welcoming work environment for Indigenous workers. As a Food Service Supervisor, you will provide cultural competency training and awareness training to all employees, promoting understanding and respect for Indigenous cultures.