Restaurant Operations Manager
1 month ago
We are seeking a highly skilled and experienced Restaurant Manager to join our team at Stonewater Group of Franchises Ltd.
Job Summary:The successful candidate will be responsible for overseeing the daily operations of our restaurant, ensuring that all aspects of the business are running smoothly and efficiently. This includes managing staff, maintaining high standards of customer service, and implementing effective operational procedures.
Key Responsibilities:- Evaluate daily operations and implement improvements as needed
- Monitor staff performance and provide coaching and training to ensure high standards are met
- Plan and organize daily operations, including menu planning, inventory management, and scheduling
- Recruit, train, and develop staff to ensure a high-performing team
- Set staff work schedules and ensure adequate staffing levels
- Supervise staff and ensure they are following company policies and procedures
- Train staff in job duties, sanitation, and safety procedures
- Conduct performance reviews and provide feedback to staff
- Organize and maintain inventory, including ordering and receiving supplies
- Ensure health and safety regulations are followed and maintain a clean and safe working environment
- Address customer complaints and concerns in a professional and courteous manner
- Provide excellent customer service and ensure high standards of customer satisfaction
- Prepare and submit reports, including sales reports and inventory reports
- Prepare budget and cost estimates and ensure the restaurant is operating within budget
- Maintain records of stock, repairs, sales, and wastage
- Establish methods to meet work schedules and ensure efficient use of resources
- 5 years or more of experience in a restaurant management role
- Proven track record of success in managing staff and improving operational efficiency
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and make decisions quickly
- High school diploma or equivalent required
- Competitive salary and benefits package
- Opportunities for career advancement and professional growth
- A dynamic and supportive work environment
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
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