Hotel Operations Manager

4 weeks ago


High Level, Canada Quality Inn & Suites High Level Full time
Job Title: Hotel Clerk Supervisor

We are seeking a highly skilled and experienced Hotel Clerk Supervisor to join our team at Quality Inn & Suites High Level.

Job Summary:

The successful candidate will be responsible for supervising a team of hotel staff, ensuring excellent customer service, and maintaining the overall operation of the hotel.

Key Responsibilities:
  • Supervise and coordinate the work of hotel staff, including front desk, housekeeping, and maintenance teams.
  • Assist guests with special needs and ensure their stay is comfortable and enjoyable.
  • Coordinate and review work, ensuring tasks are completed efficiently and effectively.
  • Hire and train new staff members, ensuring they understand job duties, safety procedures, and company policies.
  • Maintain the operation of computer systems, equipment, and machinery, arranging repairs as needed to ensure business continuity and customer service delivery.
  • Requisition materials and supplies, ensuring the hotel is well-stocked and equipped to meet guest needs.
Requirements:
  • 1-2 years of experience in a supervisory role, preferably in the hotel industry.
  • Secondary (high) school graduation certificate.
  • Excellent communication and leadership skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
Working Conditions:

The successful candidate will work in a hotel environment, with regular exposure to guests and staff. The role requires flexibility and adaptability, with the ability to work varied shifts, including evenings and weekends.

What We Offer:

Quality Inn & Suites High Level offers a competitive salary and benefits package, as well as opportunities for professional growth and development.



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