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Technical Support Specialist

2 months ago

Calgary, Alberta, Canada AXE IT CONSULTING INC. Full time
AXE IT CONSULTING INC. is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing top-notch technical assistance to our clients. Your primary duties will include responding to user inquiries, troubleshooting technical issues, and providing training and guidance to users. You will also be responsible for maintaining a comprehensive problems and solutions log to aid in the resolution of future technical issues. Additionally, you will provide support for business systems, networks, and the Internet. If you have a strong background in technical support and excellent communication skills, we encourage you to apply for this exciting opportunity.

**Requirements:**

* Bachelor's degree
* 1 year to less than 2 years of experience
* or equivalent experience

**Responsibilities:**

* Respond to user inquiries and provide technical assistance
* Troubleshoot technical issues and implement solutions
* Provide training and guidance to users
* Maintain a comprehensive problems and solutions log
* Provide support for business systems, networks, and the Internet

**Benefits:**

* Health care plan
* Work Term: Permanent
* Work Language: English
* Hours: 40 hours per week

**About AXE IT CONSULTING INC.:**

AXE IT CONSULTING INC. is a leading provider of IT consulting services. We are committed to delivering high-quality solutions to our clients and providing a supportive and collaborative work environment for our employees.

If you are a motivated and detail-oriented individual with a passion for technical support, we encourage you to apply for this exciting opportunity.