Bilingual Specialist, Employee Relations Expert

2 weeks ago


Montreal, Quebec, Canada CMHC Full time
About the Role

We are seeking a highly skilled Bilingual Specialist, Employee Relations to join our team at CMHC. In this role, you will provide expert advice, coaching, and guidance to employees, people leaders, and HR Business Partners to resolve human relations and work-related situations.

Key Responsibilities
  • Ensure compliance with legislative requirements on all existing and new Human Resources and Employee Relations policies and programs.
  • Research, advise, analyze, and coach people leaders, HR colleagues, and employees regarding resolution of complaints and/or grievances and the implementation of appropriate corrective action.
  • Act as subject matter expert and point of escalation on complex human resources management and employee relations issues.
  • Develop and deliver communications, training, and educational materials and sessions to ensure all staff and people leaders are aware of appropriate employee relations issues, programs, policies, and services.
  • Conduct fact-finding and/or investigations into events surrounding work place issues or complaints, as well as prepare reports of findings and recommend remedial actions.
  • Receive and process notices of occurrences of workplace harassment and violence or other misconduct.
  • Research, analyze, and prepare comprehensive analyses, briefings, and/or responses to complaints filed with the Canadian Human Rights Commission, unions (i.e., grievances).
  • Support the collective bargaining process and negotiations, including the implementation of new collective agreements.
Requirements
  • An undergraduate degree, preferably in human resources management, business administration, industrial relations, or other related fields.
  • A minimum of five (5) years' experience with a broad knowledge and understanding of human resources management and employee relations policies, practices, theories, concepts, and systems.
  • A working knowledge and understanding of federal employment law and regulations, relevant legislative issues, industry trends, and practices.
  • Excellent consulting and interpersonal skills, including strong negotiation, influencing, and coaching skills.
  • Demonstrated analytical and problem-solving skills.
  • Demonstrated advanced written and oral communication skills in both official languages (French and English), with the ability to speak and write clearly and succinctly in a variety of settings and in a way that is adapted to the audience.
  • A demonstrated ability to work in an automated environment, with particular emphasis on MS Suite and case management systems.
  • Experience in facilitation, mediation, and conflict resolution.


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