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Market Sales Representative
2 months ago
Job Summary:
We are seeking a highly motivated and customer-focused Market Sales Representative to join our team at Andrew Peller Limited. As a key member of our sales team, you will be responsible for delivering exceptional customer service and driving sales growth in our retail stores.
Key Responsibilities:
- Customer Service: Ensure total customer satisfaction and provide outstanding customer service to every customer.
- Product Knowledge: Assist customers with their purchases and provide them with product information when required.
- Merchandising and Inventory: Assist with product shipments and merchandising, including light cleaning of shelves and display units.
- Cash Handling: Handle cash and accurately balance the till.
- Reporting and Data Entry: Update, fill out, and run reports using Excel and LS system.
- Teamwork: Be a team player who contributes equally to the team's efforts.
Requirements:
- Guest Service Focus: Demonstrated guest/customer service excellence focus.
- Technical Skills: Experience working with computer-based point of sale systems and handling cash an asset.
- Customer Service Experience: 2 years of customer service experience required.
- Smart Serve Certification: Smart Serve Certification.
- Technical Knowledge: Working knowledge of Windows applications including Excel, Outlook, and Word.
- Availability: Flexibility to work days, evenings, weekends, and holidays.
- Physical Demands: Ability to consistently lift 40lbs on a regular basis.
What We Offer:
- Competitive Compensation: Competitive hourly rate with annual increases.
- Wine Education: Best-in-class wine education and development.
- Employee Benefits: Employee discount on products, Employee Assistance Program & Employee Wellness Program.
Accommodation and Equal Opportunity Employment:
Andrew Peller Limited is committed to meeting the needs of persons with temporary and/or permanent disabilities in a way that allows them to maintain their dignity and independence. At Andrew Peller Limited, we are committed to creating and celebrating a culture of Diversity, Equity, Inclusion, and Belonging. We are an equal opportunity employer committed to ensuring every person has a right to equal treatment with respect to employment without discrimination or harassment because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status, or disability.