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Medical Office Coordinator

2 months ago

Ottawa, Ontario, Canada Bank Medical Centre Full time
About the Role

We are seeking a highly organized and detail-oriented Medical Secretary to join our team at Bank Medical Centre. As a Medical Secretary, you will play a vital role in ensuring the smooth operation of our medical office.

Key Responsibilities
  • Patient Communication: Interview patients to obtain accurate and detailed case histories, and maintain confidentiality of patient information.
  • Scheduling and Coordination: Schedule and confirm appointments, and arrange travel and related itineraries as needed.
  • Administrative Tasks: Complete insurance and other claim forms, maintain filing systems, and order supplies and maintain inventory.
  • Documentation and Reporting: Enter and format electronically based medical reports and correspondence, and prepare spreadsheets and documents for review.
  • File Management: Initiate and maintain confidential medical files and records, and prepare draft agendas for meetings and take, transcribe, and distribute minutes.
  • Customer Service: Provide excellent customer service to patients and other stakeholders, and perform data entry tasks as needed.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a medical office setting.
  • Language: Fluency in English.
  • Work Environment: Fast-paced environment with attention to detail required.
  • Personal Suitability: Accurate, efficient interpersonal skills, excellent oral and written communication, judgement, organized, reliability, and team player.