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Restaurant Operations Manager

2 months ago

Armstrong, Canada TB Food Services Inc DBA Tim Hortons Full time
Job Summary

We are seeking a highly skilled Restaurant Manager - Operations to join our team at TB Food Services Inc DBA Tim Hortons. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our restaurant, ensuring seamless execution of our business strategies, and driving sales growth.

Key Responsibilities
  • Service Development: Determine the type of services to be offered and implement operational procedures to meet customer needs.
  • Performance Management: Conduct regular performance reviews to ensure team members are meeting expectations and provide coaching and development opportunities.
  • Health and Safety: Ensure compliance with health and safety regulations, maintaining a safe working environment for all employees and customers.
  • Customer Relations: Negotiate with clients for catering or use of facilities, providing exceptional customer service and addressing any concerns or complaints.
  • Marketing and Sales: Participate in marketing plans and implementation, driving sales growth and increasing customer engagement.
  • Leadership and Development: Lead and instruct individuals, fostering a positive and productive work environment.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 2 years to less than 3 years of experience in a similar role.
  • Work Conditions: Fast-paced environment, working under pressure, and attention to detail.
  • Personal Suitability: Accurate, client-focused, dependable, flexible, organized, reliable, and a team player.
Work Environment

Our restaurant operates in a fast-paced environment, requiring strong organizational and time management skills. The ideal candidate will be able to work effectively in a team, prioritize tasks, and maintain a high level of productivity.

What We Offer

As a Restaurant Manager - Operations at TB Food Services Inc DBA Tim Hortons, you will have the opportunity to work with a dynamic team, develop your leadership skills, and contribute to the success of our business. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.