Restaurant Operations Manager

3 weeks ago


Armstrong, Canada TB Food Services Inc DBA Tim Hortons Full time

As a Restaurant Operations Manager at TB Food Services Inc DBA Tim Hortons, you will be responsible for determining the type of services to be offered and implementing operational procedures. You will conduct performance reviews, ensure health and safety regulations are followed, and negotiate with clients for catering or use of facilities. Additionally, you will participate in marketing plans and implementation, lead and instruct individuals, address customers' complaints or concerns, and provide customer service. You will also plan, organize, direct, control, and evaluate daily operations in a fast-paced environment, working under pressure and with attention to detail. The ideal candidate will be accurate, client-focused, dependable, flexible, organized, reliable, and a team player with 2 years of experience in a similar role.

Key Responsibilities
  • Determine type of services to be offered and implement operational procedures
  • Conduct performance reviews
  • Ensure health and safety regulations are followed
  • Negotiate with clients for catering or use of facilities
  • Participate in marketing plans and implementation
  • Leading/instructing individuals
  • Address customers' complaints or concerns
  • Provide customer service
  • Plan, organize, direct, control and evaluate daily operations
Work Environment
  • Fast-paced environment
  • Work under pressure
  • Attention to detail
Personal Qualities
  • Accurate
  • Client focus
  • Dependability
  • Flexibility
  • Organized
  • Reliability
  • Team player
Experience
  • 2 years to less than 3 years
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 35 hours per week


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