Restaurant Operations Manager

3 weeks ago


Armstrong, Canada TB Food Services Inc DBA Tim Hortons Full time
Job Summary

We are seeking a highly skilled Restaurant Operations Manager to join our team at TB Food Services Inc DBA Tim Hortons. The successful candidate will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that all aspects of the business are running smoothly and efficiently.

Key Responsibilities
  • Determine the type of services to be offered and implement operational procedures
  • Conduct performance reviews to ensure high standards are met
  • Ensure health and safety regulations are followed at all times
  • Negotiate with clients for catering or use of facilities
  • Participate in marketing plans and implementation to drive sales and growth
  • Lead and instruct individuals to achieve business objectives
  • Address customer complaints and concerns in a professional and timely manner
  • Provide exceptional customer service to ensure customer satisfaction
  • Plan, organize, direct, control, and evaluate daily operations to achieve business goals
Requirements
  • Fast-paced environment with ability to work under pressure
  • Attention to detail and ability to maintain accuracy
  • Client focus and ability to build strong relationships
  • Dependability and reliability in meeting deadlines and commitments
  • Flexibility and adaptability in a dynamic work environment
  • Organized and able to prioritize tasks effectively
  • Reliability and ability to maintain confidentiality
  • Team player with excellent communication skills


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