Customer Service Representative

2 months ago

SainteJulie, Quebec, Canada Tim Hortons Full time

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional guest experiences and ensuring that our customers receive the highest level of service.

Key Responsibilities

  • Guest Satisfaction: Your top priority will be to ensure that our guests receive exceptional service and have a positive experience in our restaurant.
  • Multi-Tasking: You will be responsible for managing multiple tasks simultaneously, including taking orders, operating the cash register, and maintaining a clean and organized workspace.
  • Teamwork: You will work closely with your colleagues to ensure that our guests receive seamless service and that our restaurant runs smoothly.
  • Communication: You will be responsible for communicating effectively with your colleagues and guests, including taking orders, answering questions, and resolving any issues that may arise.

Why Work for Us?

We offer a range of benefits and perks to our employees, including:

  • Comprehensive Insurance Package: We offer a comprehensive insurance package to our full-time employees, including health, dental, and vision coverage.
  • Tip Sharing: We share tips with our employees, providing an additional source of income.
  • Hiring and Referral Bonus: We offer a hiring and referral bonus to our employees, providing an incentive to refer friends and family.
  • Work Clothes and Shoe Allowance: We provide our employees with work clothes and a shoe allowance, making it easier for them to do their job.
  • Flexible Schedules: We offer flexible schedules to our employees, allowing them to balance their work and personal life.
  • Scholarship Program Opportunities: We offer scholarship program opportunities to our employees, providing a chance to further their education.
  • Amazing Growth Opportunities: We offer amazing growth opportunities to our employees, providing a chance to advance their career.

Requirements

  • Passion for Customer Service: You must have a passion for customer service and a desire to deliver exceptional guest experiences.
  • Team Spirit: You must have a strong team spirit and be able to work in a fast-paced environment.
  • Availability: You must be available to work several evenings a week, including weekends.
  • Language: You must be fluent in French.
  • Work Permit: You must have a valid work permit.

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