Medical Scheduler Team Coordinator
4 weeks ago
CarePartners is seeking a highly skilled Medical Scheduler Team Coordinator to join our team. As a Medical Scheduler Team Coordinator, you will play a critical role in ensuring effective customer service and communication between patients, families, and staff.
Key Responsibilities:- Develop and coordinate service schedules while considering relevant factors
- Inform workers of new assignments and changes to their schedules in accordance with the collective agreement and seniority
- Enter relevant information into the automated information system/database
- Produce schedules and reports on a regular basis, and on request of the Supervisor
- Receive and manage inbound telephone calls and email inquiries related to service
- Perform other administrative duties
- Post-secondary education is preferred and one (1) year of job-related experience (such as administrative or customer service) is required
- Exceptional interpersonal and customer service skills
- Ability to work both independently and as part of a team
- Strong proficiency in all aspects of Microsoft Office, with proven skills in Word and Excel
- A strong attention to detail and the ability to learn new systems and databases
- Effective verbal and written communication skills
- Meaningful, fulfilling work, helping patients and their families behind the scenes
- Supportive team environment and a great corporate culture
- Paid orientation and comprehensive training and onboarding
- Access to group discounts, including exclusive discounts from various retailers
- Total rewards program which includes health & dental benefits
- An Employee Assistance Program (EAP) for you and your family members
- Opportunities for continuing education and training
- Hands on mentoring and leadership support
- Opportunities to volunteer in countries with limited access to healthcare services
CarePartners is a leading provider of home-based healthcare services. We are committed to delivering high-quality care to our patients and their families. Our team is dedicated to making a difference in the lives of our patients and we are seeking like-minded individuals to join our team.
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Medical Scheduler Team Coordinator
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Peterborough, Ontario, Canada CarePartners Full timeJob Title: Medical Scheduler Team CoordinatorCarePartners is seeking a highly skilled Medical Scheduler Team Coordinator to join our team. As a Medical Scheduler Team Coordinator, you will play a vital role in ensuring effective customer service and communication between patients, families, and staff.Key Responsibilities:Develop and coordinate service...
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