Screening Agent

4 weeks ago


Montreal, Quebec, Canada Mintz Global Screening Full time

Job Summary:

Mintz Global Screening is seeking a highly organized and detail-oriented Screening Agent to join our team. As a Screening Agent, you will be responsible for processing background check services, verifying references, and ensuring compliance with company standards.

Key Responsibilities:

  • Verify references and conduct research using available tools and resources
  • Acquire consent documents and understand client mandates
  • Monitor customer needs and provide timely responses
  • Provide results to clients and offer additional research avenues if necessary
  • Make outbound calls and answer incoming calls to complete verifications
  • Ensure compliance with company standards of privacy and security
  • Collaborate with team members to provide excellent customer service

Requirements:

  • College or high school diploma recognized in Canada
  • Bilingual (English and French)
  • Typing ability of 30 words per minute
  • Minimum one year of customer service experience
  • Experience in recruitment or HR an asset
  • Excellent computer skills and organizational abilities

What We Offer:

  • Collaborative and diverse work environment
  • Opportunities for growth and development
  • Competitive benefits package, including group insurance and RRSP matching
  • Telemedicine services for you and your family

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