Bilingual Records and Research Specialist
4 weeks ago
Position: Bilingual Records and Research Agent
Mintz Global Screening is seeking a highly skilled and detail-oriented Bilingual Records and Research Agent to join our team. As a key member of our Records and Research team, you will be responsible for processing records from various sources, ensuring accuracy and timeliness in your work.
Responsibilities:
- Request and verify information from various sources, including government agencies and private databases.
- Ensure that all requests and records are handled in accordance with company procedures and policies.
- Communicate effectively with customers and team members to provide excellent customer service.
- Stay up-to-date with new services and procedures, and adapt to changing environments.
- Meet deadlines for requests and services, and ensure compliance with company standards of privacy and security.
- Work collaboratively with team members to achieve common goals.
Requirements:
- Bachelor's degree from a recognized Canadian institution.
- Fluency in both English and French.
- Excellent computer skills, including web and database management.
- Minimum one year of experience in customer service or a related field.
- Exceptional attention to detail, organization, and time management skills.
- Ability to communicate clearly and effectively.
Benefits:
- Collaborative and diverse work environment.
- Opportunities for growth and professional development.
- Comprehensive group insurance coverage.
- Employee assistance program.
- Telemedicine services for you and your family.
- Collective RRSP with employer match.
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