Bilingual Records and Research Specialist

4 weeks ago


Montreal, Quebec, Canada Mintz Global Screening Full time

Position: Bilingual Records and Research Agent

Mintz Global Screening is seeking a highly skilled and detail-oriented Bilingual Records and Research Agent to join our team. As a key member of our Records and Research team, you will be responsible for processing records from various sources, ensuring accuracy and timeliness in your work.

Responsibilities:

  • Request and verify information from various sources, including government agencies and private databases.
  • Ensure that all requests and records are handled in accordance with company procedures and policies.
  • Communicate effectively with customers and team members to provide excellent customer service.
  • Stay up-to-date with new services and procedures, and adapt to changing environments.
  • Meet deadlines for requests and services, and ensure compliance with company standards of privacy and security.
  • Work collaboratively with team members to achieve common goals.

Requirements:

  • Bachelor's degree from a recognized Canadian institution.
  • Fluency in both English and French.
  • Excellent computer skills, including web and database management.
  • Minimum one year of experience in customer service or a related field.
  • Exceptional attention to detail, organization, and time management skills.
  • Ability to communicate clearly and effectively.

Benefits:

  • Collaborative and diverse work environment.
  • Opportunities for growth and professional development.
  • Comprehensive group insurance coverage.
  • Employee assistance program.
  • Telemedicine services for you and your family.
  • Collective RRSP with employer match.


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