Order Fulfillment Specialist
16 hours ago
At Home Depot, we're committed to delivering exceptional customer service and ensuring our customers receive their orders on time. As an Order Picker, you'll play a critical role in helping us achieve this goal.
Key Responsibilities:- Pick and organize orders for delivery or pick-up, ensuring accuracy and efficiency
- Utilize lift truck equipment to prepare customer orders, with training provided
- Work collaboratively with our team to support customers at our service desk, including answering general questions, handling customer calls, operating the cash register, and processing product returns
- Use computer terminals and/or Home Depot portable phones to check inventory, look up orders, and notify customers when products are ready for pick-up
- Plan ahead for future deliveries and streamline processes to ensure seamless customer experiences
- Ability to work a flexible schedule, including evenings and weekends
- Strong computer skills to identify product and vendor information
- Previous forklift and/or lift truck experience is an asset, but not required
- Excellent time management, organizational, and communication skills
- Ability to read delivery invoices and have knowledge of store products
- Comfortable lifting merchandise to organize for customer pick-up
- Health and Dental Benefits
- Growth and Career Advancement opportunities, including Tuition Reimbursement
- Profit Sharing and Stock Purchase Plan
- Paid Training & Career Development opportunities
- 10% shift premium (Overnight roles)
- The Home Depot Core Values: Excellent Customer Service, Creating Shareholder Value, Entrepreneurial Spirit, Taking Care of Our People, Respect for All People, Doing the Right Thing, Building Strong Relationships, Giving Back
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