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Hardware Provisioning Specialist

2 months ago

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Job Summary

We are seeking a highly skilled Hardware Provisioning Specialist to join our Global Hardware Services team at DRW. As a key member of our team, you will be responsible for providing hardware provisioning and testing services, lab management, and safety services to support our trading operations.

Key Responsibilities
  • Ensure that all QC tests are conducted according to approved procedures and that all QC requests are delivered on time.
  • Keep all GHS QC procedures up to date to reflect the latest hardware technical improvements.
  • Aim for continuous improvement of our hardware provisioning and testing services.
  • Ensure that all field returned hardware is promptly and properly analyzed according to approved procedures and with all defects and issues properly documented.
  • Communicate with external vendors and suppliers as per approved procedures.
  • Assist in the development, implementation, and maintenance of a team services portfolio and team space in Wrike and SharePoint.
  • Enforce and execute safety and organizational policies for the different labs.
Requirements
  • Diploma of College Studies in Technical programs like Computer Technology, Electrical Technology, or related field.
  • Extensive experience with hardware solutions involving computer and networking technology.
  • Understanding of Radio Frequency theory and wireless technology is an asset.
  • Ability to work under pressure and independently with minimal supervision.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Strong work ethic and good attitude.
  • International experience and ability to work productively with diverse cultures.