Provisioning Analyst

7 days ago


Montreal, Quebec, Canada Colas Full time

About the Role

Colas IS Support is seeking a highly skilled Provisioning Analyst to join our team in Mount Royal, Montreal. As a key member of our IT department, you will play a critical role in providing exceptional customer service and ensuring the smooth operation of our hardware and software systems.

Key Responsibilities

  • Install and configure software and hardware systems to support our operating environment, including imaging and configuration of computers using tools like SCCM.
  • Develop and maintain installation and configuration procedures to ensure consistency and efficiency.
  • Manage the ordering process for software and hardware, including purchase order creation and maintenance of the computer inventory in the asset database.
  • Provide setup introductions to new users and analyze inventory to create replacement calendars.
  • Offer initial training to new users on Colas ISS IT tools, procedures, organizations, and applications.

Requirements

  • Diploma of College Studies or equivalent.
  • 3 years of experience in setting up and supporting Microsoft Windows 7 & 10, as well as productivity tools like Microsoft Office.
  • Must be bilingual (English/French).
  • Preferred ITIL v3 certification.
  • Knowledge of ITSM principles.

What We Offer

  • Competitive pay and outstanding benefits.
  • Career advancement opportunities and professional education.
  • Extensive training for every employee.

About Colas

At Colas, we believe our workforce should reflect the diversity of the communities we connect. We welcome all those who help create the links that bring us together and are committed to equal employment opportunity regardless of age, ethnicity, national origin, religious beliefs, disability, marital or family status, gender, gender identity, or expression.



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