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Client Relationship Manager
3 months ago
Position Overview
FLOFORM Countertops, a leader in the manufacturing and installation of premium surface countertops, is currently seeking a skilled Sales Account Manager to join our dynamic team. With a strong presence across Western Canada and the Pacific Northwest, we pride ourselves on delivering exceptional service and quality products to our customers.
Key Responsibilities:
- Develop and nurture relationships within the assigned territory to drive sales growth.
- Implement established sales strategies to achieve performance targets.
- Maintain open lines of communication between clients and the company to ensure excellent representation.
- Actively promote new product offerings and color selections.
- Oversee dealer display setups and manage sample requests.
- Prepare and deliver engaging sales presentations.
- Analyze sales trends and provide insights for budgeting purposes.
- Represent the company at relevant professional gatherings and conduct client visits to foster loyalty.
- Support commercial projects by managing orders and tracking project progress.
- Coordinate supply logistics as needed and handle material takeovers for purchasing.
- Address customer inquiries and complaints, collaborating with other departments as necessary.
- Generate quotes and process orders within the computer system, confirming product availability.
- Undertake additional responsibilities as assigned.
Qualifications:
- Relevant educational background with 4 to 7 years of sales experience.
- Proven ability to proactively expand business within the designated segment.
- Strong organizational skills with a keen attention to detail.
- Friendly and professional demeanor in all interactions.
- Ability to thrive in a fast-paced and challenging environment.
- Physical capability to lift and carry weights between 25-60 lbs.
- Basic computer proficiency, particularly with Microsoft Office, and willingness to learn new software.
- Intermediate mathematical skills, including a solid grasp of fractions and measurements.
- Competence in reviewing and interpreting architectural layouts.
- Willingness to travel locally and work flexible hours, including evenings and weekends.
- Valid Driver's License and a clear criminal record check.
What We Offer:
- Competitive compensation package.
- Comprehensive training in our established sales methodology.
- Medical and dental benefits.
- RRSP matching program.
FLOFORM Countertops fosters a positive and enjoyable work environment that recognizes and rewards those who align with our mission: to consistently provide our customers with the best countertop purchasing experience available.
We look forward to your application.
FLOFORM is an Equal Opportunity Employer.