Customer Service Flight Representative

3 weeks ago


Ottawa, Ontario, Canada Accoravillage Full time

Accoravillage is proud to represent one of North America's premier vacation brands, featuring top-tier leisure tour operators and a growing portfolio of travel retail businesses.

We are currently seeking Seasonal Flight Representatives to enhance our customer experience and ensure our passengers' travel aspirations are fulfilled.

As a Seasonal Flight Representative, you will embody a friendly and approachable demeanor, demonstrating courtesy and a willingness to assist our valued customers. Your responsibilities will include:

  • Adhering to Company safety protocols and relevant regulatory standards.
  • Following all procedures outlined in In-Flight manuals meticulously.
  • Maintaining up-to-date personal travel documentation and meeting Company health requirements.
  • Bringing prior customer service experience to the role.
  • Possessing fluency in both official languages is advantageous.
  • Successfully completing a comprehensive training program.
  • Holding a valid Canadian passport that permits travel to all destinations served by our airline.
  • Exhibiting flexibility in working hours, including weekends and holidays, and a readiness to travel frequently.

We also encourage participation in our social responsibility initiatives, providing opportunities to contribute positively to the community.

Diversity, Equity, and Inclusion: We believe that diversity enriches our workplace and enhances our service. We are committed to creating a safe environment free from violence and harassment, partnering with organizations to develop effective policies and educational programs.

Total Wellbeing: Our holistic approach focuses on providing opportunities for our employees to thrive both personally and professionally.


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