Customer Experience Representative

4 days ago


Ottawa, Ontario, Canada Randstad Full time
About the Role

We are seeking a highly skilled Customer Experience Specialist to join our team at the Ottawa Airport. As a key member of our team, you will play a vital role in ensuring the smooth operation of flights by providing exceptional customer service to passengers.

Key Responsibilities
  • Assist passengers with airport procedures and provide information on flight schedules and travel requirements.
  • Ensure that all flights are ready for secure and on-time departures by performing various tasks related to airport operations.
  • Work collaboratively with other team members to achieve common goals and objectives.
  • Provide excellent customer service and resolve any issues or concerns that may arise.
Requirements
  • High school diploma or equivalent required.
  • Previous experience in a customer-facing role or in a related field is an asset.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
What We Offer
  • A competitive hourly rate of $17.30.
  • A full-time position with opportunities for career growth and development.
  • A dynamic and supportive work environment.


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