Senior Manager, Transportation Training and Development – Field
3 weeks ago
The Senior Manager, Transportation Training and Development – Field is responsible for providing strategic direction to the Field Training and Development team. The role leads, coaches and mentors a team of Transportation Training and Development Field Managers and acts as a support to the Campus Transportation Training and Field Operations teams. The incumbent collaborates with various teams to ensure compliance with safety regulations, consistency across functions and drives continuous improvement in the safety performance. In addition to overseeing a team of Officers and Managers, the role is accountable for ensuring that the field training is delivered to the highest standard.
Main ResponsibilitiesStrategic Oversight of Field Transportation Training team
- Develops and implements a proactive training strategy to ensure transportation employees receive best in class training and development
- Ensures alignment of safety training initiatives with organizational objectives and regulatory standards
- Collaborates with senior leadership to integrate safety training and development initiatives into overall business strategies
- Analyzes data and trends to proactively address emerging safety concerns
- Develops, refines, and communicates training and development policies and procedures
- Ensures compliance with local, provincial, and federal safety and training regulations
- Collaborates with cross-functional departments to address findings and implement corrective actions
- Oversees the onboarding and mentoring experience for new hire conductors
- Develops contingency plans to support the ongoing training and development of transportation employees
- Oversees the progress of the Managers, Transportation Training and Development – Field in each area, including development of training and personal development plans
- Monitors, evaluates and documents performance to ensure the quality and accuracy of the course
- Prepares and presents compliance reports and updates to the Director of Transportation Training
- Provides regular and comprehensive reports to executive leadership on training performance metrics and milestones
- Collaborates with the Talent Acquisition team to implement strategic initiatives to attract and retain qualified transportation candidates
Assess needs coming from the field operations and field training teams
- Communicates with Senior Leaders regarding any issues and developing action plans to support continued success and development of Transportation employees
- Acts as the principal liaison between the Campus Leadership team and the Field Operation leaders
Evaluate Field training programs independently or assign Subject Matter Experts (SMEs) to evaluate the campus programs, as necessary
- Modifies programs based on feedback from the Transportation function, as needed
- Validates the delivery of correct materials, including evaluating Officers and Managers and communicating with students directly
- Oversees the ongoing certification and training needs of Transportation employees across Canada
Work with vendors and internal SMEs to develop new curriculum and modify programs, as needed
- Assists vendors, as needed, including providing them the required information in order to produce the desired results
- Produces and presents business cases for new programs, upon request
The role is performed in a combination of office and outdoor environments in various weather conditions with a regular workweek from Monday to Friday. The work schedule includes a combination of daytime, evening, and overnight hours to support the demands of the business and oversight of the transportation employees. The role requires occasional travel (up to 40%) within Canada to deliver trainings.
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Transportation Training Manager
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