Café Operations Manager

1 month ago


Courtenay, British Columbia, Canada Mudsharks Coffee Bar Full time
Café Operations Manager Role

Position Overview
  • Employment Type: Permanent
  • Language: English
  • Working Hours: 35 to 40 hours weekly
  • Education: College, CEGEP, or equivalent diploma from a 1 to 2-year program or relevant experience
Key Responsibilities
  • Assess financial plans to enhance and sustain the café's profitability
  • Review daily operations for efficiency
  • Adjust culinary preparation techniques and pricing in line with the café's financial plan
  • Track income to manage labor expenses
  • Oversee employee performance
  • Recruit, train, and lead team members
  • Ensure compliance with health and safety standards
  • Organize and oversee inventory management
  • Negotiate contracts with vendors
  • Contribute to promotional strategies
  • Address customer feedback
  • Deliver outstanding customer service
Qualifications
  • 3 to 5 years of relevant experience in food service
  • Certifications in First Aid, Safe Food Handling, and Food Safety
  • Proficiency in MS Excel, MS Office, MS Word, and Point of Sale systems
  • Understanding of environmental practices and regulations
Desired Skills and Attributes
  • Customer-oriented mindset
  • Reliability and dependability
  • Strong interpersonal abilities
  • Exceptional verbal and written communication skills
  • Adaptability
  • Organizational skills
  • Team collaboration
  • Ability to manage multiple tasks effectively
Perks
  • Performance bonuses
  • Tips
  • Complimentary parking
  • Opportunities for team-building activities


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