Café Operations Manager
1 month ago
Position Overview
- Employment Type: Permanent
- Language: English
- Working Hours: 35 to 40 hours weekly
- Education: College, CEGEP, or equivalent diploma from a 1 to 2-year program or relevant experience
- Assess financial plans to enhance and sustain the café's profitability
- Review daily operations for efficiency
- Adjust culinary preparation techniques and pricing in line with the café's financial plan
- Track income to manage labor expenses
- Oversee employee performance
- Recruit, train, and lead team members
- Ensure compliance with health and safety standards
- Organize and oversee inventory management
- Negotiate contracts with vendors
- Contribute to promotional strategies
- Address customer feedback
- Deliver outstanding customer service
- 3 to 5 years of relevant experience in food service
- Certifications in First Aid, Safe Food Handling, and Food Safety
- Proficiency in MS Excel, MS Office, MS Word, and Point of Sale systems
- Understanding of environmental practices and regulations
- Customer-oriented mindset
- Reliability and dependability
- Strong interpersonal abilities
- Exceptional verbal and written communication skills
- Adaptability
- Organizational skills
- Team collaboration
- Ability to manage multiple tasks effectively
- Performance bonuses
- Tips
- Complimentary parking
- Opportunities for team-building activities
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