Administrative Support Specialist

1 week ago

Kelowna, British Columbia, Canada Dosa Crepe Cafe Full time
About the Role

We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Dosa Crepe Cafe. As an Administrative Support Specialist, you will play a critical role in ensuring the smooth day-to-day operations of our cafe.

Key Responsibilities
  • Training and Development: Provide training and guidance to other team members to enhance their skills and knowledge.
  • Communication: Answer telephone calls and relay messages to the relevant team members, as well as respond to employee questions and complaints in a professional and courteous manner.
  • Administrative Tasks: Order office supplies, maintain inventory, and set up and maintain manual and computerized information filing systems.
  • Customer Service: Provide excellent customer service to our clients, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Operations Management: Plan, organize, direct, control, and evaluate daily operations to ensure the efficient running of the cafe.
Requirements
  • Education: Secondary (high) school graduation certificate or equivalent.
  • Experience: 1 year to less than 2 years of experience in a similar role or equivalent experience.
  • Computer and Technology Skills: Proficient in MS Excel, MS PowerPoint, and MS Word.
  • Industry Experience: Experience in the food industry is an asset.
  • Work Conditions and Physical Capabilities: Ability to work in a fast-paced environment, work under pressure, and maintain attention to detail.
  • Personal Suitability: Ability to multitask, excellent oral communication skills, organized, team player, and reliable.
What We Offer
  • Recognized Employer: We are a recognized employer offering a permanent work term.
  • Work Language: English is the primary language of communication.
  • Hours of Work: 40 hours per week.

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