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Operational Excellence Analyst

3 months ago


Toronto, Ontario, Canada CB Canada Full time

Elevate Your Career with CB Canada

At CB Canada, we are dedicated to enhancing accessibility and mobility for all individuals. Our mission is to empower lives through comprehensive solutions that cater to personal care and daily living needs.

Our Commitment

We pride ourselves on our compassionate approach and deep industry knowledge. Our team is driven by a shared purpose to support individuals with kindness and expertise, ensuring they receive the right solutions tailored to their unique circumstances.

The Role

We are seeking an Operations Analyst to contribute to our dynamic team. This position will report directly to the Chief Operating Officer and collaborate closely with senior executives and regional directors. Your primary focus will be to enhance operational effectiveness across our field operations.

Key Responsibilities

  • Operational Effectiveness : You will be responsible for developing, implementing, and assessing strategic initiatives aimed at driving growth and improving operations on a national level. Your analytical skills will be crucial in identifying business opportunities and providing actionable recommendations to stakeholders.
  • Collaboration : You will work in partnership with various stakeholders, including senior leadership and regional teams, to deliver effective operational solutions.
  • Change Management : You will support the adoption of strategic initiatives through effective communication and training, ensuring successful implementation and measuring outcomes for continuous improvement.
  • Data Analytics : Utilizing data analytics, you will identify efficiencies and recommend process enhancements related to revenue and operational procedures.

Qualifications

  • Education and Experience : A degree or diploma in business management or a related field is required, along with 3-5 years of relevant experience in operational roles.
  • Communication Skills : Strong verbal and written communication skills are essential for collaborating with diverse teams and presenting ideas effectively.
  • Organizational Skills : The ability to manage multiple projects and deadlines while maintaining flexibility in a fast-paced environment is crucial.
  • Technical Proficiency : Proficiency in data visualization tools such as Tableau and Power BI is required, along with advanced skills in Microsoft Excel.
  • Travel Requirements : This position may involve occasional travel to various locations for operational collaboration.

Why Choose CB Canada?

By joining CB Canada, you will be part of a respected organization that values expertise and fosters a culture of belonging and support. We are committed to making a positive impact in the lives of our clients and creating an environment where you can thrive professionally.

Health and Safety Commitment

At CB Canada, the health and safety of our employees and clients is our top priority. We have implemented comprehensive measures to ensure a safe working environment for everyone.