Account Manager
4 weeks ago
We are seeking a highly motivated and results-driven Account Manager to join our team in Ottawa. As an Account Manager, you will be responsible for developing and executing customer account strategies that align with our key business metrics, including client retention, revenue growth, cost savings, and profitability.
Key Responsibilities:
- Develop and execute customer account strategies that align with our key business metrics
- Become a trusted advisor within your portfolio of customers by deeply understanding their business and aligning their needs to our solutions
- Develop a blueprint for key accounts that includes contract terms and expiration, services and products we provide, buying group, etc.
- Project Management and problem-solving to drive outcomes inter-departmentally for the customer
- Ongoing in-service education with clinical staff on our products and services related to safety, sustainability, efficiency, compliance, and education
- Provide product expertise across our full service offering
- Assist with waste policy capture, design, review, annual assessment, and policy adjustment aligned with strategic goals
Requirements:
- Support the development and execution of customer account strategies that align with defined key business metrics
- Become a trusted advisor within your portfolio of customers by deeply understanding their business and aligning their needs to our solutions
- Develop a blueprint for key accounts that includes contract terms and expiration, services and products we provide, buying group, etc.
- Project Management and problem-solving to drive outcomes inter-departmentally for the customer
- Ongoing in-service education with clinical staff on our products and services related to safety, sustainability, efficiency, compliance, and education
- Be able to provide product expertise across our full service offering
- Assist with waste policy capture, design, review, annual assessment, and policy adjustment aligned with strategic goals
About Us:
We are a leading provider of innovative solutions for the healthcare industry. Our mission is to improve patient safety and outcomes through our products and services. We are committed to delivering exceptional customer service and building long-term relationships with our customers.
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