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Automotive Service Manager

2 months ago


Ottawa, Ontario, Canada Otto's Service Centre Ltd. Full time
Job Title: Automotive Service Manager

We are seeking an experienced Automotive Service Manager to join our team at Otto's Service Centre Ltd.

Job Summary:

The Automotive Service Manager will be responsible for leading our service team, ensuring exceptional customer service, and driving business growth.

Key Responsibilities:
  • Leadership: Direct and control daily operations, evaluate daily operations, plan and organize daily operations, manage staff and assign duties.
  • Market Research: Study market research and trends to determine consumer demand, potential sales volumes, and the effect of competitors' operations on sales.
  • Merchandise and Services: Determine merchandise and services to be sold, implement price and credits policies, develop and implement marketing strategies.
  • Financial Management: Plan budgets and monitor revenues and expenses, determine staffing requirements, resolve issues that may arise.
  • Staff Management: Recruit, hire, and supervise staff and/or volunteers, conduct performance reviews.
Requirements:
  • Education: Bachelor's degree.
  • Experience: 5 years or more in a similar role.
  • Skills: Excellent leadership, communication, and problem-solving skills, ability to multitask, and work in a fast-paced environment.
What We Offer:
  • Competitive Salary: A competitive salary and bonus structure.
  • Benefits: Comprehensive health, dental, and vision benefits, disability benefits, and a wellness program.
  • Professional Development: Opportunities for professional growth and development.

We are an equal opportunities employer and welcome applications from diverse candidates.