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Director of Customer Engagement and Network Optimization

2 months ago


Vancouver, British Columbia, Canada City of North Vancouver Full time
Job Summary

This is an exciting opportunity for a results-driven Deputy Director to oversee the connection of new customer buildings to our district energy system, manage the expansion, repair, and maintenance of our 15 km piping network, and drive innovation and partnerships.

Key Responsibilities
  • Supervise district energy system projects, ensuring efficient connection of new customer buildings and effective management of the piping network.
  • Identify opportunities for innovation and partnerships, aligning development and investments with strategic priorities.
  • Manage the planning, optimization, and growth of our distribution piping system, including procurement management and emergency, safety, and redundancy planning.
  • Lead initiatives to optimize construction procedures and activities, collaborating with project stakeholders and building robust relationships with municipal, provincial, and federal governments.

About the City of North Vancouver

The City of North Vancouver is a leading provider of district energy systems, serving 110 buildings and over 7700 dwellings. Our mission is to deliver reliable, efficient, and sustainable energy solutions to our customers.