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Cardiac PACS Administrator

2 months ago

Vancouver, British Columbia, Canada PHSA Full time
Job Summary

Within the context of the Information Management Information Technology Services (IMITS) that provides services to Provincial Health Services Authority (PHSA), this is a professional level job responsible for all aspects of system management pertaining to the Picture Archival and Communication Systems (PACS) utilized within designated Cardiology Departments across the regional sites.

Key Responsibilities
  1. System Oversight: Oversee system utilization, and provide administrative and technical system support services.
  2. Standards and Protocols: Define standards and protocols for system management, troubleshooting, and system changes or enhancements.
  3. User Support: Provide training/in-service sessions for users, and ensure communication of system functionality.
  4. Vendor Management: Work with vendors to ensure service levels meet corporate standards.
  5. Capacity Planning: Perform ongoing capacity planning analysis.
  6. Communication: Ensure that change management and communication strategies are incorporated and that stakeholders are appropriately engaged in decisions that affect their clinical practice.
Duties and Accountabilities
  1. Champion and Focal Point: Act as a champion and a regional/departmental focal point for issues relating to Cardiac PACS.
  2. Technical Leadership: Provide technical, application and data analysis leadership with respect to Cardiac PACS utilization.
  3. System Support: Assist in the support and maintenance of designated clinical systems and servers.
  4. Workflow Design: Ensure system configuration and workflow design reflect the vision and guidelines of the clinical group and the workflow requirements of staff and patients.
  5. Clinical Business Needs: Participate in the determination of clinical business needs and technology requirements.
  6. Implementation: Participate in the implementation of newly approved systems and processes.
  7. User Training: Use own clinical experience to assist and train clinical staff on the clinical systems processes and technology requirements.
  8. Stakeholder Management: Work with multiple stakeholders within the organizations and external stakeholders and vendors to manage and resolve complex issues.
  9. Knowledge Transfer: Maintain and update own knowledge and understanding of knowledge transfer and exchange theory and practice.
  10. Evidence-Based Approach: Apply an evidence-based approach to clinical problem solving.
Qualifications

Education, Training and Experience:

  • Graduation from a recognized echocardiography ultrasound program.
  • Five (5) years of recent echocardiography experience in an acute health care setting or an equivalent combination of training and experience.
  • Relevant course work or training in Health Information Sciences or Computer Sciences.
  • Eligible for membership with the American Registry for Diagnostic Medical Sonography (ARDMS) or the Canadian Association of Registered Diagnostic Ultrasound Professionals (CARDUP).

Skills and Abilities:

  • Broad knowledge of Cardiac anatomy and physiology.
  • Solid understanding of modality specific workflow, Cardiologist reporting methodologies and image distribution requirements.
  • Solid understanding of DICOM networks, integrated clinical information systems, HL7 messages and interfaces, and working with network servers.
  • Solid understanding of interdisciplinary and inter-professional practice.
  • Solid understanding of knowledge transfer processes and a demonstrated ability to provide system training and user support.
  • Demonstrated ability to analyze and solve complex problems.
  • Demonstrated ability to coach, facilitate and lead others.
  • Demonstrated ability to work independently and in collaboration with others.
  • Demonstrated ability to communicate effectively both verbally and in writing.
  • Demonstrated ability to understand change dynamics and lead change management initiatives.
  • Demonstrated ability with, and experience in, the planning, testing, and implementing of system upgrades.
  • Demonstrated ability to work under pressure, adjust to unexpected events, and to deal with conflict.
  • Demonstrated ability to teach and train medical/technical staff and students.
  • Demonstrated ability to develop procedure and protocol manuals.
  • Demonstrated ability to organize work, set and maintain priorities, and be results-oriented.
  • Demonstrated ability to use standard desktop applications and familiarity with clinical information systems.
  • Physical ability to perform the duties of the position.